Well, I'm not a person asked, but I'll add to the conversation anyway... :> When I think of the times I started in Linux all I really knew was, which distro I was using, so the first boards I would go to were either "Linux"-boards or "SuSe"-boards (depending on the words I searched for). When I had a question/demand it was "ICQ isn't working in my IM. I'm using SuSE." (or similar). So my point is: Where are those really unexperienced users drooling for some bleeding-edge-features going? The boards of their distro. And that's where those more experienced users - eager to help and who you need if you don't want to make communicating a fulltime job - are hanging around. And the distros are also the place where potentially exaggerated expectations are fanned - by the packagers who want to cut the edge and fanboys buzzing the boards. Here is where communication (some would call it education) is needed. On the one hand between main-coders and packagers (who often are coders themselves why communication in this direction maybe underrated) and on the other hand between someone and the people spreading the word in the boards and LUGs. Pushing this task downstream (or just letting it flow) would also have the benefit of not having to deal with all the tayloring the distros apply to KDE which makes supporting a pain sometimes. I wrote the above in the morning. The reason I didn't send it was the missing 'someone' between KDE and the users spreading the word. There's PlanetKDE and The Dot, fullfilling their task almost perfectly (it was recently mentioned, that the Dot needs more editors, but I guess that's more a matter of trust than really recruiting someone), but there's also the third party media and that's where it gets difficult, because we don't necessarily get feedback about that, so there might be authors generalizing overexcited or - much more dangerous - comments to this articles stating false facts. While on boards those false facts are often being corrected by other observant users, they more likely just remain uncorrected in the comments-section, because who has the time to read the comments on /. and the like? Unexperienced (young) users searching for the bleeding-edge! Experienced users know where they get their latest and clean(!) fix. And to the wiki-idea: http://wiki.kde.org/tiki-index.php?page=KDE4 It was last edited december 2007. Forget it. It won't work. Malte
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